Privacy policy

This policy explains how TOMMY d.o.o. (“we”, “us”), operating the Fruitcrushaz website, handles personal information associated with this website and enquiries.

1. Who is responsible

TOMMY d.o.o., Ulica Domovinskog rata 93, Split, 21000, Croatia is the controller for the processing described here. Contact info@fruitcrushaz.com or +385 21 202 604 with privacy questions.

2. Information we process

When you email or call us, we receive the information you choose to share, such as your name, contact details, project information and correspondence. Please avoid sending sensitive information unless necessary and agreed with us.

The web server may record technical access data, including IP address, request time, requested URL, browser information and response status. This supports website delivery, security and troubleshooting. This website has no enquiry form, user accounts, advertising pixels or analytics scripts.

3. Purposes and legal bases

We use enquiry information to respond to you and, when requested, take steps towards a contract. Our legal basis is Article 6(1)(b) GDPR where processing is necessary for those steps, or Article 6(1)(f) for our legitimate interest in responding to general business enquiries. Technical data is processed under Article 6(1)(f) for our legitimate interests in operating and securing the website. Where a legal obligation requires processing, Article 6(1)(c) applies.

4. Cookies

One essential preference cookie remembers that you have acknowledged our cookie notice. We do not set analytics or marketing cookies. See the cookie policy for its name, purpose and duration.

5. Recipients and transfers

Information may be processed by hosting, email and communications providers acting on our behalf, and disclosed to professional advisers or authorities where necessary or legally required. We do not sell personal information. If a provider processes data outside the European Economic Area, we must ensure an appropriate legal transfer mechanism, such as an adequacy decision or standard contractual clauses, where required.

6. Retention

We keep enquiry information for as long as needed to manage the enquiry, any resulting business relationship and applicable legal obligations. Technical logs are retained only as needed for operations, security and troubleshooting. Retention depends on the purpose and hosting configuration. You may contact us for details about information relating to you.

7. Your rights

Subject to applicable conditions, you may request access, correction, deletion, restriction or portability of your personal data, and object to processing based on legitimate interests. Where processing relies on consent, you can withdraw it at any time without affecting earlier lawful processing. Contact us to exercise your rights. We may need to verify your identity and normally respond within one month.

You can lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) or another competent supervisory authority. We do not use this website for automated decisions or profiling.

8. Changes

We may update this policy as our website or practices change. The update date appears on this page.